Privacy Policy
Effective Date: Apr 2026
At Sustain & Enable (SE), we are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.
1. Information We Collect
We may collect personal information from you when you:
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Visit our website (se.org.nz)
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Fill out forms or contact us
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Create an account
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Book a service or make a payment
This information may include:
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Name
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Email address
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Phone number
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Address
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Payment details (processed securely via third-party providers)
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Account login details (if applicable)
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Any other information you provide
2. How We Use Your Information
We use your personal information to:
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Provide and manage our services
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Process bookings and payments
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Manage your user account
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Respond to your enquiries
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Improve our website and services
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Send updates or promotional content (only if you agree)
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Maintain internal records
3. Payments
All payments made through our website are processed securely via trusted third-party payment providers. We do not store your full credit or debit card details on our servers.
4. Bookings
When you make a booking through our website, we collect the necessary information to:
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Confirm and manage your booking
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Communicate with you regarding your booking
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Provide the requested service
5. User Accounts
If you create an account on our website:
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You are responsible for maintaining the confidentiality of your login details
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You agree to provide accurate and up-to-date information
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We may suspend or terminate accounts that violate our terms
6. Sharing Your Information
We may share your information with:
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Service providers who help operate our website or services (e.g. hosting, payment processing)
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Legal authorities if required by law
We will not sell or rent your personal information to third parties.
7. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access.
8. Cookies
Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings.
9. Access and Correction
You have the right to:
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Access the personal information we hold about you
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Request corrections if needed
To do this, please contact us using the details below.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@se.org.nz
Website: https://www.se.org.nz/
Phone: 027 326 4663
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.