Privacy Policy
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Effective Date: Apr 2026
At Sustain & Enable (SE), we are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.
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1. Information We Collect
We may collect personal information from you when you:
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Visit our website (se.org.nz)
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Fill out forms or contact us
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Create an account
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Book a service or make a payment
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This information may include:
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Name
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Email address
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Phone number
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Address
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Payment details (processed securely via third-party providers)
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Account login details (if applicable)
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Any other information you provide
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2. How We Use Your Information
We use your personal information to:
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Provide and manage our services
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Process bookings and payments
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Manage your user account
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Respond to your enquiries
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Improve our website and services
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Send updates or promotional content (only if you agree)
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Maintain internal records
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3. Payments
All payments made through our website are processed securely via trusted third-party payment providers. We do not store your full credit or debit card details on our servers.
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4. Bookings
When you make a booking through our website, we collect the necessary information to:
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Confirm and manage your booking
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Communicate with you regarding your booking
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Provide the requested service
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5. User Accounts
If you create an account on our website:
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You are responsible for maintaining the confidentiality of your login details
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You agree to provide accurate and up-to-date information
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We may suspend or terminate accounts that violate our terms
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6. Sharing Your Information
We may share your information with:
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Service providers who help operate our website or services (e.g. hosting, payment processing)
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Legal authorities if required by law
We will not sell or rent your personal information to third parties.
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7. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access.
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8. Cookies
Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings.
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9. Access and Correction
You have the right to:
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Access the personal information we hold about you
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Request corrections if needed
To do this, please contact us using the details below.
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10. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
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11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@se.org.nz
Website: https://www.se.org.nz/
Phone: 027 326 4663
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12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.